Assistant Store Manager
LensCrafters LensCrafters Gastonia, NC Gastonia, NC Full-time Full-time $22 - $25 an hour $22 - $25 an hour 22 hours ago 22 hours ago 22 hours ago GENERAL FUNCTION The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization.
Represents LensCrafters as the premier destination for all vision needs within the community & delivers key performance metrics.
MAJOR DUTIES & RESPONSIBILITIES Delivers quality & improvement to meet or exceed all key performance indicators (KPIs):
Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives Demonstrates understanding of retail business & the capability to transfer knowledge to superior sales & business results.
Learns & understands the competition & market trends.
Supports the store manager in diagnosing the business & leverages the synergies of Retail, Lab & Doctor to drive positive results.
Supports store business plans to maximize sales & profit, leverages strengths & addresses opportunities for recovery.
Partners with store manager to lead a team through strong knowledge & skills.
Provides training & guidance to team members.
Delivers clear & constructive feedback in a timely manner.
Informs store manager of any situation that may require any development or disciplinary action of others.
Supports recruiting, helps select high caliber team & creates talent pipeline.
Follows guidelines to optimally staff store.
Shows great pride in store appearance & executes visual directives.
Strives to maintain positive working relationships with doctors.
Adheres to & ensures compliance of team to Company policies & procedures; meets or exceeds all goals.
Anticipates problems before they occur; explores underlying reasons and root cause; strives for long-term solutions to problems.
Performs & understands administrative duties.
Maintains a safe working environment for all.
Works a flexible schedule, including nights & weekends.
BASIC QUALIFICATIONS High School graduate or equivalent 1
year(s) management/supervisory experience with direct reports Knowledge of retail operations, processes & policies Strong basic math skills Familiarity with cash register, computers & calculators Must have a strong command of the English language for all written correspondence & oral communication Strong communicator & listener Demonstrated high-level of selling skills Proven ability to problem solve PREFERRED QUALIFICATIONS College degree or equivalent Previous experience in leadership position within retail & customer service industry Knowledge of basic optics Knowledge of current store merchandise State licensure (if applicable) &/or ABO Certification in non-licensed states Brand Final Inspector Certification Brand Quality, Fitting & Adjusting Program Job Type:
Full-time Pay:
$22.
00 - $25.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Shift:
Day shift Night shift Weekly day range:
Monday to Friday Rotating weekends Weekends as needed Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Represents LensCrafters as the premier destination for all vision needs within the community & delivers key performance metrics.
MAJOR DUTIES & RESPONSIBILITIES Delivers quality & improvement to meet or exceed all key performance indicators (KPIs):
Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives Demonstrates understanding of retail business & the capability to transfer knowledge to superior sales & business results.
Learns & understands the competition & market trends.
Supports the store manager in diagnosing the business & leverages the synergies of Retail, Lab & Doctor to drive positive results.
Supports store business plans to maximize sales & profit, leverages strengths & addresses opportunities for recovery.
Partners with store manager to lead a team through strong knowledge & skills.
Provides training & guidance to team members.
Delivers clear & constructive feedback in a timely manner.
Informs store manager of any situation that may require any development or disciplinary action of others.
Supports recruiting, helps select high caliber team & creates talent pipeline.
Follows guidelines to optimally staff store.
Shows great pride in store appearance & executes visual directives.
Strives to maintain positive working relationships with doctors.
Adheres to & ensures compliance of team to Company policies & procedures; meets or exceeds all goals.
Anticipates problems before they occur; explores underlying reasons and root cause; strives for long-term solutions to problems.
Performs & understands administrative duties.
Maintains a safe working environment for all.
Works a flexible schedule, including nights & weekends.
BASIC QUALIFICATIONS High School graduate or equivalent 1
year(s) management/supervisory experience with direct reports Knowledge of retail operations, processes & policies Strong basic math skills Familiarity with cash register, computers & calculators Must have a strong command of the English language for all written correspondence & oral communication Strong communicator & listener Demonstrated high-level of selling skills Proven ability to problem solve PREFERRED QUALIFICATIONS College degree or equivalent Previous experience in leadership position within retail & customer service industry Knowledge of basic optics Knowledge of current store merchandise State licensure (if applicable) &/or ABO Certification in non-licensed states Brand Final Inspector Certification Brand Quality, Fitting & Adjusting Program Job Type:
Full-time Pay:
$22.
00 - $25.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Shift:
Day shift Night shift Weekly day range:
Monday to Friday Rotating weekends Weekends as needed Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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